Frequently Asked Questions

Ribon is the first employee giving platform built specifically for nonprofit healthcare systems. We help hospitals dramatically increase staff participation in philanthropy—turning internal culture into external fundraising momentum.

Most platforms were built for corporations or external donors. Ribon is mobile-first, made for shift-based teams, and designed for internal campaigns. Employees don’t need a desktop or company email to participate—they can log in with their personal email or employee ID.

It’s our proprietary model. Instead of starting by asking employees for money, we give them pre-funded donation tickets (from your unrestricted budget) and invite them to allocate those funds to internal hospital causes. This sense of agency leads to higher voluntary giving—without pressure.

We typically serve organizations with at least one location and 2,000+ employees. Whether you're a single hospital or a multi-site system, we tailor Ribon to your structure.

You can launch Ribon in just a few weeks. No IT bottlenecks, no hiring new staff—we guide you through the entire process with a custom rollout plan.

Not necessarily. Ribon integrates with your HR/payroll systems via secure file exchange or API, but we can also launch with zero IT involvement if preferred. It’s flexible by design.

Yes. Ribon is SOC 2-compliant and built with healthcare-grade security. Payroll data sharing is one-directional—from us to your HR system—and entirely optional. We can even send updates via files to fit seamlessly into your existing HR workflow.

Absolutely. We provide everything you need to run a successful launch: email templates, intranet banners, flyers, presentations, and ambassador toolkits—all pre-filled and easy to customize.

Yes. You’ll have access to a live dashboard and can track participation, ticket allocations, and engagement trends. We also support integration with Raiser's Edge NXT, so your team can store and manage data in one central location.

Employees download the Ribon app and log in with either their personal email or employee ID. Participation is mobile-first, intuitive, and built for repeat use.

No problem. All they need is their employee ID and a mobile phone. Ribon was designed for nurses, janitors, food service staff, and others who don’t sit at desks.

Primarily, your hospital’s internal initiatives. But if you’d like to include external nonprofits, we can easily enable that—fully customizable to your program goals.

Not at all. Employees can use Ribon, claim pre-funded tickets, and support your mission without spending a cent. Giving is always optional.

Employees who choose to give personally become Ambassadors, gaining access to:

• Extra donation tickets
• Unlimited invites to family and friends
• Special gifts to send coworkers
• Recognition in donor recaps

Payroll deduction (if enabled), credit card, Apple Pay, Google Pay, PayPal, Venmo, and ACH. Your foundation decides which options are available.

We offer two pricing models:

• Flat Fee – $4 per employee per year, regardless of participation.
• Performance-Based – Tied to success metrics such as employee participation or funds raised. We’ll work within your budget and can establish a cap for predictability.

You can choose from predefined goals—like % increase in participation, new dollars raised, or growth in engagement. We align our pricing to your priorities, with full transparency and no hidden fees.

Here’s what a 30,000-employee nonprofit health system could see in 12 months:

*Projected based on increased donor trust and internal alignment.

📄 Want to see the full math behind this? Email us at rafaelrodeiro@ribon.io to get the Ribon Impact Study PDF.

Traditional platforms see employees log in just 2–3 times per year. Some track only “accounts created” as a participation metric, often struggling to reach even 10%.
In one of our early pilots with Sabin, a 7,000-employee healthcare organization, we reached 80% participation and 80% retention, with users opening the app 7 times per month for several months.
Why? Because employees return regularly to allocate foundation funds. This creates a habit of generosity and a real culture of philanthropy.

Yes. Ribon is an official Blackbaud partner and can integrate with Raiser's Edge NXT to centralize engagement data.

Definitely. Classy is great for external fundraising. Ribon focuses on internal staff engagement, so the two complement each other without overlap.

Here’s what a 30,000-employee nonprofit health system could see in 12 months:

Absolutely. Ribon replaces spreadsheets, email blasts, and intranet posts with a scalable platform that enhances—not replaces—your existing strategy.DF.

No catch. We’re small, focused, and flexible. We work within your existing foundation budget and only succeed when you do. We offer transparent pricing, custom support, and a product purpose-built for nonprofit hospitals.